Acme is seeking an experienced Data Encoder to support its data entry and management operations in Makati Manila, Philippines. The ideal candidate will be a detail oriented individual with 1-2 years experience. Applicants with management (team-level) experience. Requirements: 1-2 years of experience with data management Internet and computer savy 60-70 WPM Expectations: Self-directed Strict confidentiality […] Continue reading

Acme BPO is currently looking for entry level WordPress developer to join our team. The relentless pursuit of perfection should be one of your personality traits. Here are some more things about you: WordPress Knowledge of HTML5, CSS3 and JavaScript (jQuery) Knowledge of either PHP or Python Familiarity with mobile/responsive design Familiarity with Git and […] Continue reading

We spend a lot of time thinking about call center agent productivity. Depending on the project, you might look at leads to increase contact ratios, increase the pacing of your predictive dailer to speed the call arrival (to the agent desktop), improve learning to enhance product knowledge and thereby reduce talk time. As a relatively […] Continue reading

Acme assisted a U.S.-based service company with a local relocation from a managed facility to help them operate independently at reduced cost. Because the client had already selected a location; Acme was tasked with the procurement, build-out and migration duties. The specifics of the project include: Deployment timeframe 45 days. 30 personnel growing to 50 […] Continue reading

Philippines_Financial Services BPO Deck

Acme is seeking an ambitious Finance Manager for a growing international financial services company launching in Manila, Philippines. The ideal candidate  will have a broad knowledge of finance, business management, and business operations. Experience will include success managing teams in an office environment to achieve corporate objectives as well as P&L responsibility. Requirements: 3-5 years […] Continue reading

When the world’s largest manufacturer and direct marketer of corporate solutions for safety, security, productivity and performance needed help to launch in the Philippines, they came to Acme. The scope of work included a feasibility study, pilot deployment and management support, site selection, key employee hires and vendor management. Starting with working closely with the […] Continue reading

Recently we’ve received a number of inquiries about moving seats to the Philippines. If your company is planning to open a back-office in Metro Manila soon, this can help you start some pro forma planning. This is based on Acme’s experience earlier this year building and deploying two back-offices and one contact center. Anyone who […] Continue reading

We’re looking for a Traffic Coordinator to join our Makati-based online marketing team, Design Hive. You will work with freelancers, web developers, social and search marketers as well as clients to keep information flowing and bring projects in on time and on budget. If you have an eagle eye, an elephant’s memory and the poise […] Continue reading